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Ronald's Story:

Hi,

On the 26th December I cancelled two payments which although were very small i am still trying to clear up with PayPal

I have had so many conflicting answers I am sure they can not keep up to date records

I have copied and pasted the email sent to me by PayPal

Regards

Ron Hilditch
====================================
Dear Ronald Hilditch,

Thanks for contacting PayPal. My name is Glezell and I appreciate the
opportunity to assist you with your questions.

I understand this is in regards to the 2 cancelled payments on your PayPal
account in which you want the funds to be returned to your account.

Upon checking your account, I can confirm that the transaction was
cancelled. Definitely, the funds will be credited back to your account in
the 7 to 9 working days, because they were sent via echeque. Echeque
payments will take 7 to 9 working days to clear. So even if the
transactions were cancelled, we shall wait for the payment to clear before
we credit it back to your account.

I hope I was able to answer your query. We value you as a customer. If you
have further questions, please feel free to contact us again.

It is my pleasure to assist you. Thank you for choosing PayPal.

Sincerely,
Glezell
PayPal European Services
PayPal, an eBay Company
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..NoPaypal says: Hi Ronald, Give Paypal a call and see if speaking to them on the telephone will get you any further. Paypals UK telephone number: 08707 307 191 (national call rates apply)...

 

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