I'm writing to make a complaint about paypal. I was left by my
husband earlier this year to thousands of pounds worth of debt
that he would not help me with, so I thought I'll clear his stuff
out, and make a few pounds for me and the kids to live off.
However I sell the stuff and it goes into my paypal account, I
then ship the goods and paypal limit my account saying I have
to prove who I got the goods from, when, how much, and prove delivery
(which I have done).
I then get told in one of 40 emails and telephone calls that as
my ex partner is limited on ebay I also will be (which I believe
to be unfair as I'm then punished for his crimes - which he hasn't
comitted anyway). My funds are then locked in the account for
180 days, however I'm now left with no money, no goods, and nothing
to feed the kids - they have held £1200 from me and are
not making any contact won't reply to my emails and won't give
me a straight answer.
I have done nothing wrong and I'm punished, they have moved the
goalposts on more than one occasion. This is not right, please
NoPaypal says: Hi Joanne, unfortunately I would have to agree
with Payapl in this case as it seems only right that Paypal are
worried you have been selling goods that don't belong to you (which
you admit). Don't forget, Paypal are not divorce lawyers, councillors
or arbitrators - they are simply a payment provider. It seems
that a contact from your husband to say that the goods were his
and you had permission to sell them would sort this out. However,
you are correct about Paypal customer service not replying and
being unhelpful - it's a common story....